Brand logo of Finney’s Crafthouse, displaying elegant red and black text on a clean white background.

Privacy Policy

Finney’s Crafthouse (“Finney’s,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our guests, website visitors, and applicants. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our website, online ordering services, reservations, marketing communications, and restaurant operations.

1. Scope

This Privacy Policy applies to all Finney’s Crafthouse restaurant locations and affiliated entities operating under the Finney’s Crafthouse brand within the State of California and the United States.

2. Information We Collect

A. Information You Provide

We may collect personal information when you:

  • Place an online order
  • Make a reservation
  • Subscribe to promotional communications
  • Participate in loyalty or promotional programs
  • Apply for employment
  • Contact us through our website

This information may include:

  • Name
  • Email address
  • Telephone number
  • Billing and delivery address
  • Reservation details
  • Payment information (processed securely by third-party providers)
  • Employment application information

Finney’s does not store full credit card numbers.

B. Information Collected Automatically

When you access our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  • Referring website

3. How We Use Personal Information

We use personal information for legitimate business purposes, including:

  • Processing orders and reservations
  • Communicating regarding orders, reservations, or inquiries
  • Providing promotional communications (where consent is given)
  • Improving website performance and guest experience
  • Processing employment applications
  • Ensuring compliance with legal and regulatory requirements
  • Preventing fraud and maintaining security

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, improve accessibility, analyze website traffic, and support marketing efforts.

Users may manage cookie preferences through browser settings or our cookie consent mechanism.

Finney’s strives to ensure that its website and cookie tools support accessibility standards and allow users to manage preferences clearly.

5. Disclosure of Information

Finney’s does not sell personal information.

We may disclose personal information to trusted service providers that assist in operating our business, including:

  • Payment processors
  • Online ordering platforms
  • Reservation systems
  • Marketing and email service providers
  • Website hosting providers

Such providers are contractually obligated to safeguard personal information and use it solely for authorized business purposes.

Personal information may also be disclosed if required by law or legal process.

6. Multi-Location Operations

Finney’s Crafthouse operates multiple restaurant locations. Personal information collected through our website or services may be shared internally among affiliated Finney’s entities solely for operational, administrative, marketing, and legal compliance purposes.

All affiliated locations adhere to consistent privacy and data protection standards.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request access to personal information we collect
  • Request deletion of personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information
  • Limit the use of sensitive personal information

Finney’s does not sell personal information for monetary consideration.

To exercise your California privacy rights, please contact:

Email: info@finneyscrafthouse.com
Mail: Finney’s Crafthouse – Privacy Request
PO Box 470139
Los Angeles, CA 90047

We will verify your identity prior to fulfilling requests and will not discriminate against you for exercising your rights.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet is completely secure.

9. Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

10. Third-Party Services

Our website may contain links to third-party platforms such as online ordering or reservation services. Finney’s is not responsible for the privacy practices of such third parties.

11. Updates to This Policy

We may update this Privacy Policy periodically. Revisions will be posted with an updated effective date.

12. Contact Information

Finney’s Crafthouse
PO Box 470139
Los Angeles, CA 90047